Frequently Asked Questions (FAQ)

1. Apply the mask to damp hair (or if you prefer, apply a moisturizing cream).

2. Take a small amount of the mask and spread it all over your hands.

3. Apply the mask strand by strand or throughout your hair, running your fingers through the hair and spreading the product well. The more you spread, the more natural it will look!

4. Air dry or use a hairdryer for more volume.

5. Application varies according to your hair type. Don't hesitate to experiment with different methods. 💚

Yes, it is possible to make changes to your order; however, this option is only available if the order has not yet been shipped. To request changes, contact us immediately by email (suporte@meishee.com.br).

No, currently we do not have a physical store. Our sales are exclusively conducted through our official website (https://meishee.com.br).

Once the order is with the carrier, delivery times for domestic orders typically range from 5 to 10 days. For international orders, the average delivery time is 5 to 9 business days, but it may extend up to 14 business days depending on the region.

If you have recently placed an order, it's normal not to be able to track it immediately.

Our system is as integrated as possible with shipments. If you have tracked it on another site, please check directly via Meishee Tracking: meishee.com.br/tracking.

If you still encounter difficulties, feel free to contact us for assistance.

Sim, aceitamos pagamentos via boleto bancário. No entanto, para concluir sua compra com boleto, entre em contato com nossos Client Advisors através do WhatsApp de Suporte ao Cliente, lá poderemos te entregar uma experiência personalizada.